Summary
One of our third-party providers pushed out a policy that impacted the routing of traffic destined for Wasabi’s US-West-1 endpoints and prevented it from being delivered to our systems.
Resolution

The provider was unable to provide us with a timely resolution to their issue, so our Operations team readdressed the network elements in this region to allow us to restore services.
Remediation Items

We have migrated to a new provider who has been utilized for many of our other regions who have not had any issues similar to this, and who has shown an ability to respond in a more timely manner. Use of the previous third-party provider has ceased.