On 27 March 2025 from 10:09 UTC to approximately 10:14 UTC, Wasabi services in our Ashburn (us-east-1), Manassas (us-east-2), Hillsboro (us-west-1), Plano (us-central-1), Amsterdam (eu-central-1), Tokyo (ap-northeast-1), Osaka (ap-northeast-2), London (eu-west-1), and Frankfurt (eu-central-2) regions were unavailable due to an issue, impacting customer traffic and Web Console connectivity. Wasabi Engineering and Operations teams were notified by our automated monitoring systems of an issue with a spike in connection between internal service worker nodes. This spike led to the inability to open new connections within the services.
Wasabi’s Operations Team manually restarted the services, which corrected the issue and allowed for client connections to resume successfully. By 10:14 UTC, all internal services were restarted and all services returned to normal operating conditions.